Complaints Handling Mechanism

  1. Shipping Information: At, we strive to provide you with a seamless shopping experience, including transparent shipping procedures. Please review the following shipping information:

Local Shipping (Pakistan):

  • We offer shipping services for all orders within Pakistan.
  • Once your order is confirmed and processed, please allow approximately 7 days for delivery within Pakistan.
  • Shipping costs will be calculated based on your location and the size/weight of your order. You will be notified of the shipping costs during the checkout process.

International Shipping:

  • At this time, we do not offer international shipping services. Our services are limited to deliveries within Pakistan.
  1. Cancellation Policy: We understand that circumstances may arise where you need to cancel your order. Please review our cancellation policy below:

Cancellation Before Delivery:

  • You may cancel your order before it has been shipped for delivery.
  • To cancel your order, please contact our customer service team at
  • Please note that orders cannot be cancelled once they have been shipped.

Cancellation Timeline:

  • Orders can be cancelled within [insert timeframe] after the order has been placed.
  • If you wish to cancel your order after this timeframe, please reach out to our customer service team for further assistance.

Refunds for Canceled Orders:

  • If you cancel your order within the specified timeframe and your payment has been processed, we will initiate a refund to your original method of payment.
  • Please allow [insert timeframe] for the refund to be processed and reflected in your account.

For any further questions or assistance regarding shipping or cancellations, please don’t hesitate to contact our customer service team at

[Please note: This Shipping and Cancellation Policy is tailored for Ensure that it aligns with your business operations and consult legal advice if necessary.]